Senior Project Manager (Epic EHR)

Shift: Day
Schedule: Full - Time Regular

Ardent Health Services invests in people, technology, facilities and communities, producing high-quality care and extraordinary results. Based in Nashville, Tennessee, Ardent’s subsidiaries own and operate 30 hospitals in six states with more than 25,000 employees including 1,150 employed providers. Ardent facilities exceed national averages in Overall Hospital Quality Star Rating as ranked by the Centers for Medicare & Medicaid Services; 89 percent of its hospitals received a three-star rating or above in comparison with 73 percent of all hospitals ranked. Twelve of the company's hospitals were recognized by Modern Healthcare as "Best Places to Work" in 2019 – the twelfth consecutive year an Ardent facility made this list. Ardent's corporate office was named "Top Work Places" for Nashville based companies in 2017, 2018 and 2019.

We have an exciting opportunity to join our Project Management Office as Senior Project Manager – Epic.

The Senior Project Manager - Epic will provide project management and/or coordination for Epic EHR deployment projects. This role may also be assigned to other projects outside of Epic implementations, depending on the Epic rollout schedule.

Responsibilities include project and task planning with subject matter experts and application area project managers, effort and resource estimating, time tracking, status reporting, and deliverable management. This individual may potentially manage smaller system deployments, custom system enhancements, tool evaluation projects, process analysis, designs, etc.


  • May manage a portfolio of complex initiatives that span one or multiple lines of business
  • Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives
  • Report on project success criteria results, metrics, test and deployment management activities
  • Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization
  • Prepare estimates and detailed project plan for all phases of the project
  • Provide status reporting regarding project milestones, deliverables, dependencies, risks and issues, communicating across leadership
  • Develop and manage all aspects of project and program engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues
  • Set and continually manage project and program expectations while delegating and managing deliverable with team members and stakeholders
  • Monitor, track and control outcomes to resolve issues, conflicts, dependencies, and critical path deliverables
  • Deliver appropriate and effective executive level communication
  • Ensure that projects and programs are proceeding according to scope, schedule, budget and quality standards

Leadership Skills

  • Provide leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones
  • Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation, and excellence
  • Understand interdependencies between technology, operations, and business needs
  • Demonstrate a functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices
  • Identify and develop a trusted advisor relationship with project and program stakeholders, sponsors and university stakeholders


Education and Technical

  • Bachelors' degree in Information Systems / Computer Science, Engineering, Business or equivalent.
  • Tools include MS Project and the MS Office Suite
  • PMP Certification required


  • Experience implementing Epic required
  • Minimum of 7 years of experience using a structured packaged systems deployment methodology 
  • Minimum of 7 years of experience managing small projects (3 to 5 people) or as a team lead on large projects (15 or more people)
  • Experience analyzing business and systems needs to develop project plans including tasks, resource estimates, team members, deliverables (e.g. test and training plans), procedures and design documents
  • Experience in a Microsoft Project and Microsoft Office

Additional Requirements

  • Health care experience is required
  • 25% travel may be required